How to set reminder in iCalendar invite
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‎10-31-2023 07:08 AM
Hi Team,
I am using the Calendar invite, integrating to Outlook, in Incident.It works fine using the below script, I have been asked for it to set the Outlook reminder to 15 mints before the start time. Please help.
========
BEGIN:VCALENDAR
PRODID:-//Service-now.com//Outlook 11.0 MIMEDIR//EN
VERSION:2.0
METHOD:REQUEST
BEGIN:VEVENT
ATTENDEE;ROLE=REQ-PARTICIPANT;RSVP=TRUE:MAILTO:${to}
ORGANIZER:MAILTO:${from}
DTSTART:${dtstart}
DTEND:${dtend}
LOCATION:${location}
TRANSP:OPAQUE
SEQUENCE:${sys_mod_count}
UID:${number}
DTSTAMP:${dtstamp}
DESCRIPTION:${description}
SUMMARY:${summary}
PRIORITY:3
X-MICROSOFT-CDO-IMPORTANCE:${priority}
STATUS:CONFIRMED
CLASS:PUBLIC
END:VEVENT
END:VCALENDAR
======
Regards,
Saranya VS
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‎11-02-2023 10:47 PM
Hi @saranyavs,
Please refer to the below link:
https://www.servicenow.com/community/developer-forum/how-to-set-reminder-time-in-icalendar-invite/m-...
If it is helpful, mark it as a thumbs-up and accept the correct solution.
Thanks & Regards,
Abbas Shaik