How to set RITM stages from Subflow?
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04-20-2024 12:53 AM - edited 04-20-2024 12:54 AM
To complete one of the catalog items, I need around 100 steps in flow designer.
I have a multiple choice question, let's say radio button 1 and radio button 2 and based on the radio button selection different set of catalog task creation and approvals need to be configured.
So I have used 2 different subflow, one subflow for radio button 1 and second subflow for radio button 2.
The issue is when I set stages in subflow it is not reflecting in the RITM form or portal view (where end user can see the state of his request), how do I set RITM stages using subflow?
Any suggestions would be helpful, Thanks!
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2 weeks ago
For anyone looking for an answer. After the Zurich release, there is a Show subflow stage check box when you call the subflow.
https://www.servicenow.com/docs/r/zurich/build-workflows/workflow-studio/show-subflow-stages-in-a-pa...