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‎03-06-2019 01:43 PM
Hi,
The requirement is to create an emergency change from Incident and transfer some of the field values from Incident to Change Request. I need to get the value from list field "u_brands_affected" on Incident and set those values in CR's list field "u_brands_affected". I could get the values but when I set these values, it only sets the last value from the list. However, I have noticed all the values are there in the log.
This is the code I am using:
var al = current.getDisplayValue('u_om_affected_location');
changeRequest.setDisplayValue("u_affected_locations", al);
var list = current.getDisplayValue('u_brands_affected');
var array = list.split(",");
for (var i=0; i < array.length; i++) {
gs.log("Reference value is: " + array[i]);
//changeRequest.u_brands_affected += array[i];
//changeRequest.setDisplayValue("u_brands_affected", array[i]);
//changeRequest.push("u_brands_affected".sys_id.toString());
changeRequest.setValue("u_brands_affected", array[i]);
}
Thanks in Advance,
Su
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‎03-06-2019 03:04 PM
Can you try
changeRequest.setDisplayValue('u_brands_affected' , current.u_brands_affected.getDisplayValue());
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‎03-06-2019 02:29 PM
var changeRequest = ChangeRequest.newEmergency();
changeRequest.setValue("type", 'ocean_medallion_emergency');
changeRequest.setValue("short_description", current.short_description);
changeRequest.setValue("description", current.description);
changeRequest.setValue("cmdb_ci", current.cmdb_ci);
changeRequest.setValue("priority", current.priority);
changeRequest.setValue("sys_domain", current.sys_domain);
changeRequest.setValue("company", current.company);
changeRequest.setValue("assignment_group", current.cmdb_ci.support_group);
var al = current.getDisplayValue('u_om_affected_location');
changeRequest.setDisplayValue("u_affected_locations", al);
changeRequest.u_brands_affected = current.u_brands_affected;
// var list = current.getDisplayValue('u_brands_affected');
// var array = list.split(",");
// for (var i=0; i < array.length; i++) {
// //gs.log("Reference value is: " + array[i]);
// //changeRequest.u_brands_affected += array[i];
// //changeRequest.setDisplayValue("u_brands_affected", array[i]);
// //changeRequest.push("u_brands_affected".sys_id.toString());
// changeRequest.u_brands_affected = current.u_brands_affected;
// }
changeRequest.setDisplayValue("u_reason_for_invoking_change", "Incident");
changeRequest.setDisplayValue("u_environment", "Production");

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‎03-06-2019 03:04 PM
Can you try
changeRequest.setDisplayValue('u_brands_affected' , current.u_brands_affected.getDisplayValue());
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‎03-07-2019 09:33 AM
It did work! Thanks a lot.. I didn't have to use arrays at all.Great 🙂
Appreciate your help!