How to setup MID server windows service to use specific user

jonathanstewart
Tera Contributor

How can you set up a Windows MID server service to run as a specific user instead of the local system?  

7 REPLIES 7

ralphrickes
Kilo Contributor

Go to Services, and stop the ServiceNow service.


Go to Properties of that service (right click).


Got to Log On tab.


Which to This Account and enter Account Name and password.


find_real_file.pngfind_real_file.png


OK, then start the ServiceNow Service.


Does the user need any special permissions?  


Hi Jonathan,



It all depends what you plan to do with the MID server. As mentioned, Discovery needs local admin to the target machines. Orchestration may require additional roles. Integrations will require access to the systems they are communicating with.



Check the product documentation for the appropriate feature.



Product Documentation | ServiceNow


I was referring to the Windows system hosting the MID server application.   Does the user that you choose to run the service as need to have admin on the server or some other set of permissions?