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Resolved! Flow gets triggered sometimes its not mappings the data

Hi, We are facing issue with flow designer we have created request flow for mappings of data, but the issue is sometimes flow gets triggered sometimes its not means the mappings are not working sometimes. we have checked properties & kept it as syste...

mania by Tera Contributor
  • 749 Views
  • 10 replies
  • 0 helpfuls

Right click menu is not working on some records

Recently we discovered that some of our computer records do not allow the right-click context menu. We use this quite a bit to save and reload forms, as I am sure many do. It's a random issue it appears. What I would expect What we are finding in som...

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jbasa by Tera Contributor
  • 3995 Views
  • 6 replies
  • 5 helpfuls

Resolved! Can we connect ServiceNow to externaldatabase

Hi All, Can someone please help me on the below query. 1.Can we connect ServiceNow to Database connectivity. if yes how?2.How can we fetch the particular message (like short description) from the job response (JSON response) through the flow designer...

nikhitha24 by Tera Guru
  • 510 Views
  • 3 replies
  • 0 helpfuls

ATF Possibility for E-Signature pop

On the table, once click on "Approve" button then E-Signature pop will display and need to enter username and password. Can we do this scenario in ATF. Can anyone please help on this ATF possibility.

Rishi14ta by Tera Contributor
  • 473 Views
  • 2 replies
  • 0 helpfuls

Import sets

In a custom table there are two fields field1 = naveen and field2=sasi are inserted one month back and recently 2 days same fields are inserted with same field values in the same custom table then remove the if the duplicate records are found and rem...

Resolved! Importing closed request records in .csv into SN requests/ritms

I have a .csv file from a legacy system that needs to be loaded into SN as requested items. The records in the file are all closed and want to maintain the dates and assignment values. I know I can create a BR to map variable values to cart fields bu...

Workflow changes for RITM approvers changes

Hi, I have an below business rule (after update) script and it's working as expected. The script will perform when user changes the assignment group on record it makes existing approvers as "No Longer Required" and added the new assignment group memb...

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