Hi All,Can anyone please help me on the below requirement. The incident should be created automatically when the email will come to the mail id..and based on the subject the assignment group should be set automatically. Please let me know how to achi...
Can set the sys ID filter to Read-only? So that users won't be able to remove it and create their own filter? or Is there a way to Hide this and still have the Filter capability? Thanks
two step check box is not working properly .after getting ticked in the check box the two step verification is not working either.
When viewing this plugin, it shows it's available, but when you open the plugin it's showing that it's already installed. but application not seen in Application menu. Please let me know how to resolve this issue. Thanks in advance.!!
Hi I am very new to service now - I was wondering if it is possible to find / create a role that allows agents to have access to the Assets, Service Catalogue, and the Service Desk section of the menu Many Thanks Tom
I have an attachment on a change request record - I'm using a business rule to pass the attachment to a data source that is defined to process the contents of the attachment (using a transform map) and insert records into another table. My question i...
I have created a new UI action in the related list, to create a new record on rm_story table. After creation, it should added to related story field on the parent table record. How to get the submitted sys_id in UI action to set on the parent table r...
Hii everyone, Is there any way to earn credits in now learning platform without buying orwill servicenow provide free vouchers for certification by participating in any events , if anybody knows please tell to me it. Thank you,
Hi Team,We have integrated servicenow with AD. When the user account is created it is getting sync and it is inserting into the sys_user table. In AD if they modified the userid and in servicenow new user account is getting created. We just want to ...
I am working on setting up the localization process for translating catalog items, knowledge, and the service portal. The desired flow would be as such: Request Translation -> Automatic Translation -> Translation Review/Edits -> Publish. I've configu...
Hello All, I'm trying to validate if more than 2 changes have same start date and end end date then restrict creating a third change with same time but i tried using below script it is not workingCould someone please suggest(function executeRule(curr...
Hi All, Can someone please help me with the below script, I want to push targetName in an array. From API response, I am only able to read count but not targetName or lenght. Please refer below screenshots. (alert('res' + response.count + response.ta...
We have integrated with microsoft teams , There is a requirement to disable the 'View in teams Desktop App' in the collaborate tab in SOW . The 'View in teams desktop app comes while starting the teams chat.Any help of how to disable this is highly ...
Hi, These fields should auto populate to case form based on the sender's email address: Department, Account Number and etc. and I have all fields in case form so how can we auto populate?If anyone have any idea please help me.Thanks!
I am getting source data in excel where country is blank for few records. When i transform the data using below script- if(source.u_country) return source.u_country;return ''; target field is being set as USA for those records. That's because "...