How to show request,requsted item and task in one place?

Saranya Babu
Kilo Contributor

Hello All,

 

We have requirement to show the request,requested item and corresponding task in one page.How can it achieved?

Please help me on this

 

6 REPLIES 6

suvro
Mega Sage
Mega Sage

Hi Saranya,

 

What exactly is your requirement, do you intend to create Reports and Dashboard

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

one page means?

You are saying you want to show some report?

If yes then you can have report on sc_task and it has fields for REQ and RITM which you can show in list.

Regards
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

I want to show it in the portal,Like There should be a plus sigh,when I click on it,then it will show requested item,when clicking requested item it will show catalog task.

Request

Requested Item

Catalog Task

 

Additionally if they can see the it with flow also like below.

find_real_file.png

Mohit Kaushik
Mega Sage
Mega Sage

Hi Saranya,

Where do you want to show the details, in a report or in portal as a list?

Please clarify the question a bit more.

 

Thanks,
Mohit Kaushik
Community Rising Star 2022

Thanks,
Mohit Kaushik
ServiceNow MVP (2023-2025)