How to test notifications with code in instance with disabled send email
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09-24-2024 08:32 AM
Some notifications with HTML coding in them don't show correctly in the preview window, they just show the code. However when someone receives the email it looks fine.
Is there a way i can see what the actual received notification will look like without turning on the notifications? Basically i made some changes to the CAB meeting notification, I want to test it before i push it to prod to make sure i did not break anything. But we cant turn notifications on in our test instance.
What is the best solution for this?

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09-24-2024 09:20 AM
Hi @arohm t,
Have you checked in the email logs preview as well??
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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09-24-2024 11:05 AM
The email log preview doesn't work either. It just shows the code as well.