How to test notifications with code in instance with disabled send email

arohm
Tera Expert

Some notifications with HTML coding in them don't show correctly in the preview window, they just show the code. However when someone receives the email it looks fine. 

Is there a way i can see what the actual received notification will look like without turning on the notifications? Basically i made some changes to the CAB meeting notification, I want to test it before i push it to prod to make sure i did not break anything. But we cant turn notifications on in our test instance. 

What is the best solution for this?


2 REPLIES 2

Hemanth M1
Giga Sage
Giga Sage

Hi @arohm t,

 

Have you checked in the email logs preview as well??

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

The email log preview doesn't work either. It just shows the code as well.