How to trace which scheduled job is updating record
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10-10-2023 04:14 AM
We have one HR case (consinder incident record) which is continuously getting updated from closed/cancelled to work in progress after period of time. and i believe this is causing because of schduled job (it can be using scheduled jobs, workflow, flow designer). so is there any way i can trace from where it is getting updated.
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10-10-2023 04:19 AM
I'm afraid the only way to do so is to find the culprit the old fashion way. You'll have to look and find the script
You can check the workflow context on closed records and see if they have any active workflows on them, if they do then that could be the reason.
You can also check the workflow contacts on the impacted records to see if any workflow updated them.