How to transfer SNOW license from one user to other user?
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‎07-29-2022 03:18 AM
How to transfer SNOW license from one user to other user?

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‎07-29-2022 03:22 AM
Hi there,
Do you mean SNOW or ServiceNow? Please clarify. This is the ServiceNow community, SNOW is something way different.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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‎07-29-2022 03:44 AM
Its ServiceNow only
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‎07-29-2022 03:27 AM
Hi
basically, subscription management is rather easy: as you already have user groups, you just use these groups to assign them in the subscription management app. Therefore, you do not really "transfer" a license - you just remove users who don't need any more of a subscription from the configured user group or add users who should inherit licensable roles.
If you want to know it in more detail, please download my Knowledge Sources To Go. You will find in that document many links to helpful resources regarding subscription management.
Maik