How to trigger an approval to group through flow designer

[Naresh_5120]

Hi Community,

I hope you’re all doing well.

I need assistance in setting up a service catalog item approval workflow. The requirement is as follows:

• If the requestor's email domain is @abc.com, the approval should be routed to the Hardware Approver Group.
• If the requestor's email domain is not @abc.com, the approval should be sent to their line manager.

Here’s a summary of the workflow:

1. If the requestor is NOT @abc.com: Trigger approval to the line manager.
2. If the requestor is @abc.com: Trigger approval to the Hardware Approvers group.

Could someone please guide me on how to achieve this using Flow Designer? Your help would be greatly appreciated!

Regards,

Naresh

[Ashish Parab · Accepted solution]

@Naresh_5120 ,

You can do this by checking if the requester’s email contains @abc.com. If it does, use the 'Ask for Approval' action and add your approval group.

Please mark this as "correct" and "helpful" if you feel this answer helped you in anyway.

Thanks and Regards,

Ashish

[Naresh_5120]

Dear @palanikumar ,

Yes requestor is reference variable, I am able to create if condition and can refer the email field but I'm not able to add group in then condition 

[palanikumar]

Are you checking User email domain or to check the group user belong to?