How to update worknotes if changes occurs in related list.

kh69293
Tera Contributor

Hi Experts,

I have to update current table worknotes if any changes occur in related lists of it including what changes occur also to be captured . How to achieve this ,could someone please help on this..

For example in related list  if any field updates then the field is changed from a to b..like this

 

Thanks

 

1 ACCEPTED SOLUTION

Harrymate
Kilo Guru

To Automatically update the work notes when any changes occur in related lists (including capturing what changed), By using Glide Record and Glide Audit API.

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2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@kh69293 

for this you will have to write after update business rule on related list table

Query with your table on related list table which refers to current form

Then update the parent record

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Harrymate
Kilo Guru

To Automatically update the work notes when any changes occur in related lists (including capturing what changed), By using Glide Record and Glide Audit API.