how to use query inside another query

Srvs
Kilo Guru

‎02-06-2023 05:28 AM

Hi Team,

caller_id is a reference field, for that caller_id we can able to match only sys_id

please suggest me how to achive gr.addQuery('caller_id', gr2.u_partner_name);

how can i get name of the caller_id?, please suggest

 

//Incident
var arr = [];
var gr2 = new GlideRecord('u_impacted_customers');
gr2.addQuery('sys_id', '01005b5a8738251042b162473cbb3511');
gr2.query();
while (gr2.next()) {
gs.info(gr2.u_partner_name);
var gr = new GlideRecord('incident');
gr.addEncodedQuery('stateIN1,2,3');
//var test=gr.getValue('caller_id');
gr.addQuery('caller_id', gr2.u_partner_name);
gr.query();
while(gr.next()) {
gs.info(gr.number);
}
//gs.info(arr);
}

 

Regards,

Srvs.

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2 REPLIES 2

Community Alums
Not applicable

‎02-06-2023 06:00 AM

Hi @Srvs ,

 Check the best practice : https://www.servicenow.com/community/developer-blog/nested-gliderecords-are-killing-your-app-perform...

 

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Abhay Kumar1
Giga Sage

‎02-06-2023 08:06 PM

@Srvs I believe gr2.u_partner_name, will be also refrence field for your custom table, if so you can use gr2.getValue('u_partner_namr') because some time this just gives object instead of providing value.

You can use dot walk in glide record as well, for you, gr.addQuery('caller_id.field_name'....

Hope this will help.

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