how to use Single flow for Multiple software catalogs items which are ordered from Order guide?

[Ganesh65]

Hi All , 

we have some 50 software catalog items. on order guide we have same variables. I have created single flow (trigger : service catalog) then i am checking catalog item display name if it matches then create catalog task. catalog task for each software is different.

but now flow is attached to first RITM. and flow does not initiate for other RITM.

flow is working fine if software's are individually ordered. but through order guide it is showing above behavior.   

[Dr Atul G- LNG]

Hi @Ganesh65 

I think some thing wrong here, when we say order guide it is collection of catalog items.

means every item has it own flow. Not sure why to you create a flow ( in last screen shot.)

For better understanding, please have a look OOTB new Hire order guide. 

[Ganesh65]

yes , each catalog has its own flow but i wanted to use single flow for all software.  what's wrong in above flow?

[Dr Atul G- LNG]

The reason is same flow work when you have these software as choice in catalog item , but in this catalog items are stand alone records so need to attach separate flow to each item.