Suggestion needed for approval routing based on decision table
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7 hours ago
Hi,
Our requirement is to have a routing based on decision table. This decision table will be used in flow and the flow will be used across several other catalogs. The intention here is to have a common flow having dynamic approvals based on decision table.
Even if I have decision table configured in above manner, still I would multiple If-Else blocks to check all possible binary combinations.
Kindly suggest an alternate solutions basis my requirements.
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6 hours ago
you can use single decision table which can be re-used across different catalog item flow, ensure you pass the Catalog item name as well as Input so that it's generic
check below links
Making Smarter Decisions in ServiceNow: A Guide to Decision Tables
Use Decision Builder with Flow Designer to pick Approvers
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader