Suggestion needed for approval routing based on decision table

Shraddha17
Tera Contributor

Shraddha17_0-1786698895568.png

Hi,

 

Our requirement is to have a routing based on decision table. This decision table will be used in flow and the flow will be used across several other catalogs. The intention here is to have a common flow having dynamic approvals based on decision table.

 

Even if I have decision table configured in above manner, still I would multiple If-Else blocks to check all possible binary combinations.

 

Kindly suggest an alternate solutions basis my requirements.

 

1 REPLY 1

Ankur Bawiskar
Tera Patron

@Shraddha17 

you can use single decision table which can be re-used across different catalog item flow, ensure you pass the Catalog item name as well as Input so that it's generic

check below links

How to use Decision Tables in Flow for approval routing on Requested Item based on variable values d... 

Making Smarter Decisions in ServiceNow: A Guide to Decision Tables 

Use Decision Builder with Flow Designer to pick Approvers 

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader