How to use variables of record producers for the notification.

Kruthik
Tera Contributor

Hi All,
I have a requirement where I need to use variables of record producer for notification but there is no direct reference for the record producer variables only I can see the variables in form but on the notification table I am not getting those reference fields. So is there anyway I can use those fields and map in notifications please do share if anyone has pointers on this.
Thanks in advance

1 REPLY 1

Shekhar Navhak1
Kilo Sage
Kilo Sage

Hi @Kruthik,

 

Record producer variable values are stored in 'question_asnwer' table.

You can write mail script to fetch variable values as showed in below script:

 

var queAns=new GlideRecord('question_answer');
queAns.addQuery('table_sys_id', current.sys_id);
queAns.query();
while(gr.next())
{
gs.info(queAns.question.getDisplayValue()+ ": "+queAns.value.getDisplayValue()+"\n");
}
Please mark the answer correct/helpful based on Impact.
Regards, Shekhar