Hi ALl,
we have a situation where in the HTML tool editor options on the knowledge article have gone missing and are not consistent.
Kindly take a look at it below :
Hi
What do you mean by configure the HTML here? It's an OOB field type.
There are attributes for HTML field type which can be configured by Right click on the field and then select Configure-Dictionary .
If some attributes are missing then you need to add in here as shown below:
Also attaching the attributes for HTML Field type on knowledge and you can add these in the Red box shown above:
editor.height=300,editor.plugins=table colorpicker textcolor link image media codemirror lists advlist fullscreen charmap directionality emoticons hr insertdatetime nonbreaking pagebreak print searchreplace wordcount anchor toc codesample visualblocks visualchars compat3x autolink align_listitems,editor.toolbar=fontselect fontsizeselect | bold italic underline strikethrough forecolor backcolor pastetext removeformat | formatselect searchreplace undo redo | bullist numlist outdent indent alignleft aligncenter alignright | toc table link unlink image media codesample | code fullscreen,encode_utf8=false,serializer=com.glide.script.TranslatedTextXMLSerializerIf still something is missing then please check if there are any on Load client script written doing some DOM manipulation here which might be hiding stuff on your knowledge form.
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
Hi
What do you mean by configure the HTML here? It's an OOB field type.
There are attributes for HTML field type which can be configured by Right click on the field and then select Configure-Dictionary .
If some attributes are missing then you need to add in here as shown below:
Also attaching the attributes for HTML Field type on knowledge and you can add these in the Red box shown above:
editor.height=300,editor.plugins=table colorpicker textcolor link image media codemirror lists advlist fullscreen charmap directionality emoticons hr insertdatetime nonbreaking pagebreak print searchreplace wordcount anchor toc codesample visualblocks visualchars compat3x autolink align_listitems,editor.toolbar=fontselect fontsizeselect | bold italic underline strikethrough forecolor backcolor pastetext removeformat | formatselect searchreplace undo redo | bullist numlist outdent indent alignleft aligncenter alignright | toc table link unlink image media codesample | code fullscreen,encode_utf8=false,serializer=com.glide.script.TranslatedTextXMLSerializerIf still something is missing then please check if there are any on Load client script written doing some DOM manipulation here which might be hiding stuff on your knowledge form.
Hope this helps. Please mark the answer as correct/helpful based on impact.
Regards,
Shloke
