HTML Editor Toolbar Missing Items.

[Saheed]

Hi team, After yokohama upgrade the HTML toolbar on rich text fields are missing many items that were there before upgrade, I have 35 widgets in the toolbar, after upgrade there are 22, see attached for more details. Any assistance will be greatly appreciated.

[abbasshaik4]

Hello @Saheed,

For a similar kind of issue, please refer to the below link:
https://www.servicenow.com/community/next-experience-forum/other-tools-in-html-editor-is-missing/m-p...

If it is helpful, please hit the thumbs up button and accept the correct solution by referring to this solution; it will helpful to them.

Thanks & Regards,

Abbas Shaik

[Ankur Bawiskar]

@Saheed 

If you are sure this is post upgrade and nothing has changed in the instance then raise a case with ServiceNow.

If my response helped please mark it correct and close the thread so that it benefits future readers.