HTML type variable is editable in variable editor

Nagasri
Tera Expert

‎12-19-2023 12:49 AM

There is HTML type variable in a record producer. On the record, in the variable editor, the html type variable is still editable but all the  variables are read only. Please help us on this. Thanks in advance.

Nagasri_0-1702975731482.png

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎12-19-2023 01:32 AM

Hi @Nagasri 

 

https://www.servicenow.com/community/developer-forum/making-the-variables-in-variable-editor-editabl...

 

https://www.servicenow.com/community/developer-forum/how-to-make-variable-editor-on-ritem-read-only-...

 

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SunilKumar_P
Giga Sage

‎12-19-2023 01:39 AM

Hi @Nagasri , Please refer https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0596688

 

Regards,

Sunil

 

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Nagasri
Tera Expert
In response to SunilKumar_P

‎12-19-2023 05:34 AM

Hi Sunil Kumar,

Thanks for the Article, I have tried those workarounds but didn't work. Could you please help with any other solution

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