Personalize List is not working

Khalid9030 · ‎12-19-2023

Hi All,

We have a custom related list on the custom table and custom scope. In the custom related list we can able to see the

Personalize List and when user click on the Personalize List icon can't see the personalize list columns window.
what could be cause of this issue? Please help me on this.
Note: I have tried different browsers and cache.do, but no luck.

Dr Atul G- LNG · ‎12-19-2023

Hi @Khalid9030

Check the ACL

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Khalid9030 · ‎12-19-2023

@Dr Atul G- LNG

Thaks for your reply,

I mean, it is related to gear icon (Personalize List). not choices

Dr Atul G- LNG · ‎12-19-2023

Hi @Khalid9030

A screen shot will be more clear. Please share reference.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Khalid9030 · ‎12-19-2023

@Dr Atul G- LNG

PFA