Hwo to enable communication and playbook for P1 incident

[Mk_snow]

Hi,

How can we enable Communication Plans and Playbooks for P1 Incidents, similar to the functionality available for Major Incidents?

Thanks in advance 🙂 

[Tanushree Maiti]

Hi @Mk_snow 

OOB , communication plan and playbook is not available for non-MIM ticket.

To double check it, you can raise a case with your support and taken the confirmation from them.