I am getting this Message " languages without localization settings are disabled " when i am trying to convert catalog item language to other languages

Ratnaker
Kilo Explorer

I am getting this Message " languages without localization settings are disabled " when i  am trying to convert catalog item language to other languages

15 REPLIES 15

Hey,

i am facing the same issue right now. did you solve it by any chance?

it is totally strange, as it only shows the enabled language, but it states it is disabled, which does not make any sense.

could you pls help?

merci

br

christian 

Alex Coope - SN
ServiceNow Employee
ServiceNow Employee

@Ratnaker, @Christian 

Your screenshot further down is from a feature called the "Localization Framework" and that message is presented when on an 'artifact' you have clicked on 'Request translations' where a setting for that artifact does not yet exist. 

Essentially a "setting" is to tell LF what you would like it todo when it generates a task for translation and against what artifact that is relevant for. E.g. which group might be responsible for the translation, do you want to use a cloud MT provider etc.

Luckily, it's nice and easy to sort, go to - Localization Framework > Settings
find_real_file.png

Create a new "settings" record and define what languages you need and for what artifacts (in this case it's the "Catalog Item" artifact but you can also just set it to be for all) and what publication workflow you would like.

Here's an example of me defining one for all artifacts for all languages I want on one of my demo instances, to be like the following:
find_real_file.png

Once that's done and you've configured it for the right artifact and Brazilian Portuguese (as per your screenshot) you will be able to select "Brazilian Portuguese" as a target language,


Many thanks,
Kind regards

--------------------------------------------------------------------
Director of Globalization Deployment, Internationalization

thank you Alex! 

that is so logical in a way, but i would have never guessed it right.

you made my day 

merci

br

Christian

Hello Alex, I don not find the Localization Framework in the navigation in spite of having the plugin installed in the instance

Pradeep51
ServiceNow Employee
ServiceNow Employee

Hi @Ratnaker 

Did you found any solution to this problem