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I am not able to import doc file for creating Kb article

kalakaramad_20
Tera Contributor

kalakaramad_20_1-1716369767257.png

 

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @kalakaramad_20 

 

Look like issue with file type. Please check the system where file types has been mentioned.

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Dr. Atul G. - Learn N Grow Together
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i checked the Glide.attachment.extension property and there the value is set for doc,docx etc.