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10-18-2022 08:04 AM
I am unable to see related list in the form for particular record other records able to see but it is already configured please refer the screenshot
Please help me
Solved! Go to Solution.
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10-19-2022 03:13 AM
All update sets are retrieved in retrieved update set table in preview state i deleted that update set and tried again . Now it showing latest update sets
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10-18-2022 09:42 AM
Check if there is any UI Policy or Client Script configured to hide that Related List on some condition.
Thanks
Anubhav Ritolia
ServiceNow Rising Star 2023
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10-18-2022 09:51 AM
Hello,
The reason is because the Related list Retrieved update set-> Update source does not have any record with remote instance WOW test
That is because if you go to another record where the related list is showing rightclick on the column of the related list -> configure-> list control
There you will see omit if empty checkbox as true:-
Please mark my answer as correct based on Impact.
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10-19-2022 03:13 AM
All update sets are retrieved in retrieved update set table in preview state i deleted that update set and tried again . Now it showing latest update sets
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10-19-2022 03:18 AM
Hello,
Isn't my answer the same that there are no records so you are not able to see the related list? Now you have records that is why the records are visible.