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Where to find REST Service Debug Logs?

Hi,I have been figuring out how to debug REST services. I came across below link and followed instructions:https://developer.servicenow.com/app.do#!/document/content/app_store_doc_rest_integrate_fuji_r_DebuggingRESTQueriesI already set the property m...

dalton1 by Giga Expert
  • 6335 Views
  • 5 replies
  • 1 helpfuls

How to revert updated record data in a table

Hi All,i have updated sys_choice table by using import set.how to revert back the updated records with previous values.Please help me on this.Thanks & Regards,Rajendra Prasad D

Community Alums by Community Alums  
  • 3935 Views
  • 2 replies
  • 0 helpfuls

Resolved! Revert a field label change on Task

Recently a consultant changed the label of a Task table field in our environment, rather than using a Dictionary Override. What's the best way to revert that change?My process typically is to navigate to the record in question, click the previous ent...

revert_to_this_version.png where_did_you_go.png

Where do SLA Schedules come from?

Where do the SLA schedules get populated from? After we upgraded our ServiceNow instance to Istanbul, our SLA's are no longer populated for incidents (they still work for tasks). We can see that the "schedule" field references cmn_schedule, but it do...

g_scratchpad is not working in service portal

I am using g_scratchpad in Server script of Service portal but it's not working and showing failing widget error.Please suggest me any alternative of that. How can we store value globally in Service Portal and can use it throughout the system?Thanks,...

inspiron by Kilo Contributor
  • 2189 Views
  • 2 replies
  • 1 helpfuls

Software Identification (SWID) Tags

How does ServiceNow software asset management support Software Identification (SWID) Tags? I searched docs.servicenow.com and surprisingly got no hits.

Resolved! Service Catalog icons

Hi,ServiceNow have some default icons for the service catalog as shown below, but if you want to add other icons, is there a icon library to pick from?Best regards,

snc_icons.jpg