i created a new catalog item form but the resultant catalog task form does not have the fields
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11-25-2023 01:49 AM
i created a new catalog item form but the resultant catalog task form does not have the fields that is from the RITM.
is it to edit the default view or how can i present the ticket with the correct boxes on it for the fulfiller ? it is just showing some default view ? can i specify which form view to use for this ?
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11-25-2023 03:35 AM
@Dr Atul G- LNG i have not added the variable yet but to just create the task using api . is this released to varible issue ?
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11-25-2023 04:11 AM
Hi @chercm
Yes it will not create the task, as this variable is required. Here are few links which related to error
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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11-25-2023 04:44 AM - edited 11-25-2023 06:15 AM
@Dr Atul G- LNG i logged in as admin and there is a flow attached to this catalog task and manually if i run under admin it works.
these are the logs from system logs

