I'd like to be able to use the meta tag field when creating knowledge articles.

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ReichelD
Tera Contributor

‎01-22-2025 07:44 PM

I remember using this field in the past versions of servicenow. However, I'm not seeing this field anymore. Has this functionality been removed? Can it still be enabled?

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Dr Atul G- LNG
Tera Patron

‎01-23-2025 06:04 AM

Hi @ReichelD 

You can add them via form layout, OOTB it is hidden.

 

AGLearnNGrow_0-1737641035458.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Dr Atul G- LNG
Tera Patron

‎01-23-2025 06:04 AM

Hi @ReichelD 

You can add them via form layout, OOTB it is hidden.

 

AGLearnNGrow_0-1737641035458.png

 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
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