I have a CSA Certification which i have appeared on Nov 2021 i have forgot all the details

[SreenadhChenna]

Hi,

I have a CSA Certification which i have appeared on Nov 2021 i have forgot all the details But i have my certification number and certification as well.

i just want to know whether the certificate is valid or not if it is not valid how to take the Delta exam .

Please provide me the complete Guidance on the same.

Thanks,  

[Ujjawal Vishnoi]

Do you remember your webassessor email?

[SreenadhChenna]

Hi @Ujjawal Vishnoi 

No, i did not remember anything but i have my CSA Certification which i have attached please find the same.

Its been 2 years long ago i have appeared actually.

Thanks,

[Ujjawal Vishnoi]

Servicenow sends the certificate on email and it comes from 

certification@servicenow.com

Check in your inbox and verify your email. Once you verify the email then add that email in now Learning under my preference >> webassesor email address  then it will show related certifications under my certification.

And if you fail to get the email open now Learning case 

[SreenadhChenna]

I have already sent a email to the certification@servicenow.com still no response yet.

Thanks,

[AndersBGS]

Hi @SreenadhChenna ,

as far as i recall, they have removed the possibility for emails directly, hence you should create a case through NowLearning instead of an email. Please also note, that it might take 1-2 weeks before you get a response (personal experience)

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders