Metric definition should execute based on condition

[Asmita7]

Hi friends,

I am creating a metric definition to capture a field value "u_enroll_date".

Requirement is that the field change should be captured only when the "state" field changes to "Delivered." For other "state" field values it should not capture the "u_enroll_date".

Code :

var Req = current.state;
if (Req == 'delivered' || Req == 'Delivered') {          //// This condition is not working. 
createMetric();
}

function createMetric() {
var mi = new MetricInstance(definition, current);
var gr = mi.getNewRecord();
gr.value=current.sys_updated_by;
gr.insert();
}

The Condition in RED above is not working. It is creating record in metric every time the state is changes. It should capture only when the state is Ordered.

How to achieve it through metric script. I cannot add this condition to metric definition business rule since it is required for some other fields as well.

Thank you

[Dr Atul G- LNG]

Hi @Asmita7 

Did you try any code ? If yes please share so that we can help you. More you try handson, more quickly you learn. 

[Asmita7]

Hi Atul,

Thanks for your reply and your YouTube channel.

I have added the code in my question. Please suggest.

Thank you

[Dr Atul G- LNG]

Hi @Asmita7 

https://www.servicenow.com/community/developer-forum/incident-quot-assigned-to-quot-metric-by-quot-s...

Some baseline info.

@Anurag Tripathi @Ankur Bawiskar  support here.