I’m facing an issue with approvals on a custom table that extends Task.

nikhil88c
Tera Contributor

Scenario:

  • I created a custom table extending Task.
  • Added a new State choice called “Awaiting Approval”.
  • Built a Flow Designer flow with the following logic:
    • Trigger: Record updated → State changes to Awaiting Approval
    • Action: Ask for Approval
    • If Approved → Update State to Closed Complete
    • If Rejected → Update State to Closed Incomplete

Issue:

  • When I create a new record and change the state to Awaiting Approval, the approval record is created.
  • However, the approval immediately changes to “No longer required” and State is going to closed complete instead of waiting for the approver’s response.

    nikhil88c_0-1769931695282.png

     

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