Placeholder for String field on the From

[Maria31]

Hello all,

Could you please advise how to add Placeholder (Example text) to the field on the form in ServiceNow? I need something similar to Example text added to Variables?

For example I want to add to Description field to Incident form the following Placeholder (Example text):

[Zach Koch]

If I am understanding the question correctly, you are looking to add Annotations to your variable field. 

Go to where you are configuring your variable, and go to the Annotations tab.

 Make sure to check these two boxes if you would like it to show all the time.

You will get a box under your field like this

If this is not what you are looking for, and you are wanting the field to be actually filled in with the example text, you will need to use an onLoad client script to fill the fields with the values you would like to be there.

[Maria31]

I need to add this text as a Example text NOT to Variable (Catalog Item on Service Portal), but to String field on Incident form

[Zach Koch · Accepted solution]

You could achieve this with an onLoad client script like the example I created here.

[Maria31]

The proposed solution works similar to Default value, and I was looking for Placeholder value, I found what I was looking for:

https://community.servicenow.com/community?id=community_question&sys_id=c0e19baddbdcdbc01dcaf3231f961995&view_source=searchResult