I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now?

Sofiya Perumal
Tera Expert

Hi Experts,

I need the list of all deleted CIs in CMDB table. Is that possible to extract it in service now? Is there any means to get the data of Deleted CIs? Please suggest a solution.

Thanks in advance,

Regards,
Sofiya

1 ACCEPTED SOLUTION

D_R
Giga Guru

Hello @Sofiya Perumal 

You can apply filter condition based on when the records got deleted, you can also undelete the records.

find_real_file.png

find_real_file.png

View solution in original post

3 REPLIES 3

Maik Skoddow
Tera Patron
Tera Patron

Hi @Sofiya Perumal 

please go to the module "Deleted Records" to get all deleted CIs (you have to select the wanted table)

find_real_file.png

Kind regards
Maik

Sofiya Perumal
Tera Expert

Hi Maik,

Thanks for giving the exact answer within the short time. Thanks again for your help.

Reagrds,
Sofiya

D_R
Giga Guru

Hello @Sofiya Perumal 

You can apply filter condition based on when the records got deleted, you can also undelete the records.

find_real_file.png

find_real_file.png