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how to display URL link from message

Hi, i have used below script , it is not displaying URL link in messge g_form.showFieldMsg("testing" + "<a href='" + 'https://www.doc.servicenow.com '+ "'>" + "</a>" + " has been created");

chanikya by • Mega Sage
  • 7324 Views
  • 22 replies
  • 0 helpfuls

How to update quantity in consumables

Once I have the consumable assets created with quantity, how can I update the quantity if I recieve more? I see if the same model/model category and stockroom record is created it merges but I am trying to see if there is any other way to just update...

samadam by • Mega Sage
  • 4352 Views
  • 1 replies
  • 3 helpfuls

Glidedate time giving wrong output

I am checking in background script value output of glidedatetime. var myDate= new GlideDateTime('12/04/2018 13:34:23');gs.print(myDate.getValue());gs.print(myDate.getDisplayValue()); Output : 2018-12-04 yy-dd-mm              04/12/2018  var myDate= n...

avanis by • Kilo Contributor
  • 4330 Views
  • 4 replies
  • 0 helpfuls

Resolved! To limit Short description length to 80 characters

Hi,  I have got a requirement wherein the short description field in Incident form should be limited to 80 characters.  User who is typing should be able to type only 80 characters and when he/she types the 81st character, an error message should be ...

Gopi22 by • Tera Guru
  • 5944 Views
  • 8 replies
  • 3 helpfuls

Scheduled Jobs and JDBC Data Source

Hi guys, I have create a JDBC Data Source and it working to retrive data from oracle database. Now I need to schedule that task. How Can I schedule JDBC to retrive data? If I create a Scheduled Jobs (based on JDBCFileLoader) I don't set JDBC Data Sou...

GaetanoD by • ServiceNow Employee
  • 2336 Views
  • 2 replies
  • 0 helpfuls

Resolved! Approve or Reject Change Request via Email

I just wanted to know how can I approve or reject a change request via Email just like the Approval Request Notification. Thanks for the feedback!

jcpasia by • Kilo Contributor
  • 12985 Views
  • 4 replies
  • 4 helpfuls

Resolved! Is there a class definition somewhere for GlideColumnAttributes

I am working with the background script below learning how to create  a table using script.  It is working great. Re: the GlideColumnAttributes class or method, I only saw sample code that used the following: columnAttributes.setType("string"); colu...

ericroberts by • Tera Contributor
  • 3899 Views
  • 5 replies
  • 4 helpfuls

I want to make a ui button 'REOPEN INCIDENT' on the incident form. Whenever we clicked on this updates will happen on the server side like incident state become close to active and on the client side comment field become mandatory.

I want to make a ui button 'REOPEN INCIDENT' on the incident form. Whenever we clicked on this updates will happen on the server side like incident state become close to active and on the client side comment field become mandatory.

silentkiller by • Kilo Contributor
  • 5528 Views
  • 7 replies
  • 9 helpfuls

Dictionary Field change type from Date to Date/Time

Hi everyone,  Do you people know about a workaround to change a field type from Date to Date/Time? If I try directly in the dictionary personalization, it will block the change saying that can't convert from date to date/time, but I don't want to cre...

How to query for work notes in a regular report?

There is a requirement from the change team to query on the work notes field to check for keywords and extract the change records based on the condition. However, i don't see the field "work notes" when I try to add it as a filter. I am able to add t...

ritajit by • Tera Contributor
  • 4454 Views
  • 1 replies
  • 1 helpfuls

LDAP Import Filter for differenet OUs

Hi,                   Till now we ar using this filter: (&(objectCategory=person)(objectClass=user)) to import the users in LDAP and Queryfiled is "sAMAccountName".we are not using any datasources or transformation maps current. we have a new instanc...

sry by • Giga Guru
  • 9395 Views
  • 11 replies
  • 3 helpfuls

How do you filter/report on tasks within RITMs

I would like to run a report for our ServiceDesk that returns only RITMs with more than one child task assigned within it.  If we can get more granular, I'd like to filter further to make sure that at least one of the tasks is assigned to the Service...

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