What I'm trying to do is to list Problem records where any attached Problem Tasks are overdue using only the URL. Is this possible?This would be a very useful thing to do since it can also be applied for other kind of cross-table queries.From what I ...
Hi,I have been trying to search a lot about the possibility of adding approval like tabs to my incident form. Can anyone please help me with this. I mam really curious about this factThe 'requested item' highlighted along with other highlighted tabs....
If I create a template, can I share it? If so, can I control who I share it with?
Hi GuysHas anyone ever greyed out certain days on the calendar picker. For example, only letting the user pick a "Monday" only. If so could you explain how you went about it? We are using Fuji.Thank you in advance
Hi Wally Marx & Group Forum,Is there a listing of all the available API's today? and those planned? We are going to be looking at SNC for documenting and processing incidents and requests concerning the synchronization of records between various syst...
When creating an Asset manually and a related CI is automatically created, is the identification/reconciliation process involved to check for duplicates.Or is it only during Discovery?
Hi, We use TinyMCE editor for HTML fields. I would like to customize the styles that are proposed there, but I don't know where is the CSS that defines tehse styles...The Wiki says that styles can be overridden by editing the themes.css but I can't f...
Below is the script written in UI policy to make fields as mandatory based on condition, how to write this in data policy, since it cannot be converted since UI script is running a script.UI policy code:var fields = g_form.getEditableFields();for (va...
I'm looking to use a "Wait for condition" step in a workflow to check a field on a record and if that field has an entry to return "true" (and allow the workflow to continue) and if empty to return "false" and have the workflow wait until that field ...
Hi, I am new to service now API, Please help me to get the history of incident information in api. I have incident sys_Id. based on this data how do I get history of all the changes. I tried in sys_audit table but information is not available.
Hello SN Comm,I have read a few things when it comes to update sets. I have been able to create a few as well - here is where I am looking to see if someone can just tell me straight forward what happens when I commit an update set..?short story:With...
Developing a new site using ServiceNow CMS and need to access the URL value inside jelly code. I see that window.location method does not work inside j or g tag in jelly instead in script tag. Can someone please explain how to access URL value insid...
My goal is to allow users to search Asset records using the Global Search bar in the top-right corner. I have added the alm_asset table to the Search Groups, yet when I search an Asset by Asset Tag or Serial Number, no results are returned. Any hel...
Hello ,In Service -now we have an option to delegate a user.I would like to give an instance where i am facing an issue. My Manager has a delegate so currently approval request will go to the manager as well as to the delegate . But the issue is if m...
Hi community I want to auto-assign automatically the Assignment Group(Hardware Group) based on the Business Service( hardware) that is selected when a user submit a new incident from the Service Portal I have another Business Service( software) that ...
