I need to have the maximum time of 48 hours between Planned Start Date and Planned End Date On a Change Request. Would I need to script this or is there an easier method?

[tcotton]

My manager has requested that a mandatory time of 48 hours be set between planned start and planned end date. If someone tries to go other it would alert that the requested end date has exceeded 48 hours.   How can I implement this change?

[Goran WitchDoc]

Need to script it.. Either onchange when they fill in the end time or onsubmit when they try to save it.

[nitin_kumar]

Hi Terrell,

You need to write a script to achieve this. Refer the following links

Client Script Date/Time Functions

Date/Time Functions ServiceNow

Thanks,

Nitin.

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[tcotton]

Maximum, not mandatory. It can be less than 48 hours, just not more

[nitin_kumar]

You have to create a client script and script include. Please look into the first link that I have posted and use the client script 'getDateTimeDiff' and script include function 'getDateTimeDiff' and they will return you the time difference between the two dates and write a if condition to clear the Planned End Date if the difference is less than 48 hrs.

Thanks,

Nitin.

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