Resolved! Stop SLA when Assignment group changes
Hi,I want to stop SLA when Assignment group changes, I did not found any way to do it through SLA definition.Can you please help me!!
Forum Posts
Resolved! Require help in Client script
Hello All, I'm trying an addition script for one of my requirements. The script below automatically adds the previous and new values when the user enters "+integer_value" . However, when a user enters + and nothing, it saves the value "NaN". I attemp...
Resolved! Expand all/Collapse all button on knowledge article for accordion layout
Hello, we have a business requirement to add a button to a knowledge article to Expand All or Collapse All accordion sections. Currently, we have a knowledge article that has 20 sections on it and it is laid out in an accordion format. So they can cu...
How to check if a variable is populated in a variable set
Hello! I am creating a workflow using the workflow editor for a catalog item for a client that uses a MRVS. One of the requirements is to check each row in the variable set and if "Variable A" has a value in one of the rows in the MRVS, it will crea...
Resolved! Translation button on service portal for knowledge article
How can we populate change Translation button on service portal for knowledge article like below screenshot.for some of knowledge articled it is visible and for some the button is not available. Can someone help on this?
Resolved! After abort action in a form Error message is blinking and going.
Hi All, Please help on this, I am facing this issue, I wrote abort action code on incident form, abort action is happening but I need to display Error message, for this i have used gs.addErrorMessage(); method but after abort action it is blinking an...
HIde field/table on change request form
HI.I need to hide a defined field in form layout if application/system.urs = true how can i do that ?I am try with client script but it's not working . this field is table ' how i can to know which field to hide?
Seeking Expert Guidance for Advanced HTML to PDF Conversion in ServiceNow
Greetings ServiceNow Community,I'm currently tackling a complex project involving the conversion of HTML content to PDF within the ServiceNow platform. While I've made progress with basic HTML to PDF conversion, I'm now facing more intricate challeng...
Resolved! Boomi - ServiceNow Integration
Hi,I am trying to integrate Boomi with ServiceNow using the standar boomi connector.I can connect the two systems but only using a ServiceNow user with admin role and I don't want to use a user with this role.If the user has the itil role I get the f...
Is pulgin are free to use in DEV.
Hi Team, I want to knowGRC: Risk Management WorkspaceGRC: Compliance Management Workspace this two plugin's are free to use in DEV Environment or not Thanks
Resolved! Copy RITM variables to Catalog task
Hi All, I have created a new catalog item with some variables, I am able to create RITM request successfully the ask here can anyone help me on how carry forward the variables from RITM request to all the catalog tasks created inside RITM. All the v...
access to tickets in esc for users selected in multirow variable
We have a multirow variable called 'required users'. Requirement is who so ever added in that can able to read that specific ticket in the portal. Please help us with that configuration.
How to configure functionalities in community portal
Hi, In my client instance have installed "com.sn_communities" plugin for Community in portal but it is showing empty so is there any plugin or any OOB need to enable to view the post content, leadership, groups and etc as like second image?Can you pl...
How to add Incident Overview Dashboard in Service Operations Workspace?
Have you added Incident Overview Dashboard in Service Operations Workspace? We are trying to add Incident Overview Dashboard that comes out of the box into Service Operations Workspace Landing Page. UI Builder has Dashboard Overview component but it ...
Bulk Create Incidents
Hi All,How to create bulk incidents using service catalog in ServiceNow?Please share your thoughts.Thanks & Regards,Ram Prakash
