I need to make some fields read only always on the incident form?

[hemachandra2]

Hi All,

I need to make read only some fields (opened, opened by,resolve,resolved by, closed) always on the form

So please suggest me the best approch

Thanks

Hemachandra

[Jaspal Singh · Accepted solution]

Hi Hemachandra,

You can use UI Policy (no code needed) to make it work.

Alternatively, you can use ACL if needed or Client scripts as well. Did you try something & are you stuck somewhere?

[hemachandra2]

Hi Jaspal,

Thanks for the Response

I didn't try anything, i just want to know the best approach actually

[Jaspal Singh]

Best would be to go with ACLs then. It will take care of things from all perspectives (list, form)

[Sulabh Garg]

Hi Hemachandra,

Go to dictionary of the fields, if they are in Incident table and mark the checkbox"read only' as checked.

Make sure its Incident field, If its task field, then it will be read only on other task tables as well.

Please Mark ✅ Correct/helpful, if applicable, Thanks!! 
Regards
Sulabh Garg