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Resolved! Make Catalog category visible to only one group.

Hi All, I have a category and it has three catalogs in it. I want make that category visible only to one particular group in Service portal. Can anyone please help me to achieve this.

taqdeer by Tera Contributor
  • 3601 Views
  • 5 replies
  • 1 helpfuls

Resolved! how to delete parent and child tasks on one go

Hello All, I have a requirement , we are able to delete parent record  but respective tasks  are remaining orphaned. How can we delete the child tasks along with parent cases. Is it possible to do automatic deletion ?? or can  restrict the parent cas...

service buzz by Tera Contributor
  • 1769 Views
  • 5 replies
  • 0 helpfuls

we are not received email but in email logs showing email sent and recipients also not showing in notification added user,delegate at who will received tab?

we are not received email but in email logs showing email sent and recipients  also not showing  in notification added user,delegate at who will received tab? Scenario: Whenever delete delegate user , that time received email original user and delega...

ram2497 by Tera Contributor
  • 1738 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need Help on removing HTML tags Inbound Action

Hello Folks,Please read the whole scenarioFrom Outlook their is an inbound request hitting the ServiceNow table through XML gate way, A new request is been created and the form has a field called Message(HTML type). whatever the text is added in the ...

pjsnow by Kilo Expert
  • 3827 Views
  • 2 replies
  • 4 helpfuls

Resolved! How to populate list collector based on two fields?

Hello, We have a requirement to populate the right side of List collector referencing to Application table with respect to two Select box field choices. Selectbox - Category : Customer ,                               Selectbox - Category : Vendor Sel...

Resolved! Unable to update reference field through data import

I am trying to import data in Hardware [alm_hardware] table. There is one field on the form called 'stockroom' (referenced from alm_stockroom). I am not able to update this field. Any suggestions as in why it is happening would be great. I am importi...

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kBahu by Tera Expert
  • 3449 Views
  • 6 replies
  • 3 helpfuls

Active Directory Account Expiration

Using the Create AD Object, I'm building a workflow for creating a new AD user.  My company has a rule that requires these accounts to have an Expiration Date set. I'm using a script to build the scratchpad variables. Using Josh Virelli's guideline f...

bvarian by Mega Contributor
  • 1818 Views
  • 2 replies
  • 1 helpfuls

Transfer files using mid server

Hi guys, Can someone explain me how to transfer files using mid server once mid server is installed in our snow instance     Regards Indup

Indup by Tera Expert
  • 1846 Views
  • 2 replies
  • 0 helpfuls