I need to make some fields read only always on the incident form?

hemachandra2 · ‎07-07-2022

Hi All,

I need to make read only some fields (opened, opened by,resolve,resolved by, closed) always on the form

So please suggest me the best approch

Thanks

Hemachandra

Jaspal Singh · ‎07-07-2022

Hi Hemachandra,

You can use UI Policy (no code needed) to make it work.

Alternatively, you can use ACL if needed or Client scripts as well. Did you try something & are you stuck somewhere?

Pradeep Sharma · ‎07-07-2022

Hi Hema, You can go with UI Policy, Data policy or ACL (based on certain role)

Also, see the difference between UI Policy and Data Policy here.

- Pradeep Sharma

Rohini Sane · ‎07-07-2022

Hi,

You can use configure dictionary to make field read only.

Ankur Bawiskar · ‎07-07-2022

Hi,

There could be multiple ways and members have already mentioned them

Regards
Ankur

Regards,
Ankur
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