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i need to set Role to false.

Rumanu
Tera Contributor

After termination, former employees  should:

Continue using their existing credentials and access the portal with limited access, 

so, what i m thinking, to remove existing roles , user will still be active, and assign one alumni role to the same user,

but in sys_user_has_role table "active " field is dot walked from user table, when i update the active field in roles table, in user table also its getting updated. without deleting roles can we achieve? 

Rumanu_0-1791358244104.png

 

7 REPLIES 7

Rumanu
Tera Contributor

we are using same portal and restricting the Record producers, via user criteria.   

Hi @Rumanu 

 

You cannot continue using the same user account. If the user is being terminated, their existing account must be deactivated.

 

Please create a new external user account with limited access using their personal ID.

 

**Continuing to use the same user account after termination would result in a compliance and security breach.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

yea, i was also thinking same will discuss with my team once, and anyhow can we do inactive roles? as i mentioned its dot walk from user table, overriding also not possible.