Block approval or rejection if a field is not filled in ServiceNow.

jkelvynsant
Tera Contributor

Hello!

I created a field in the table and an approval through Flow Designer. The approval should only be rejected if this field is populated. If the field is empty, the rejection should not be allowed. I tried to implement this using a Business Rule, but it didn't work.

2 REPLIES 2

palanikumar
Giga Sage

Hi,

In flow designer you can add a IF condition and ask for approval only if the field is not empty. No need to send for approval if the rejection is not allowed.

Thank you,

Palani

Thank you,
Palani

pururavasin
Tera Contributor

Hello,

Did you write the Business Rule on Approval table?

Can you share the code snippet?

 

Best regards,

Puru.