I want to add a field such a way that user has to select from and to date
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02-01-2024 12:07 AM
Hi,
I want to add a field such a way that user has to select from and to date.
Basically, user want to select the date
Once the user is selected the issue type there is Timings field should display and it consists of the timing will set
for example Monday 06AM to 7PM
is this possible in ServiceNow if Not then what was the alternative for the same.
Thanks,
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02-01-2024 01:09 AM
There is no OOB way to do this as ServiceNow only has date/date and time field types. You need to use select box fields and add Weekdays options and specific timings like 06 AM, 07 AM, etc.
I would suggest use system properties to add these values in a comma separated way in those properties and then simply populate those select boxes with these property values. This is simplify maintenance of these options.
If you feel this has helped you a bit, you may mark the answer as helpful or accept it as a solution.
Regards,
Pranav Thanedar
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02-01-2024 02:10 AM
Hi @kranthi2
It is not OOTB available, but what i can think, we can put a UI policy to validate the time entered by user and if it is outside the window show message.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-01-2024 02:27 AM
Thanks for your response
But here user will select the timings which ever he/she want to edit
Thanks
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02-01-2024 02:50 AM
SO you want , user able to select the timing between this (day and time) not outside this
TRy like this
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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