I want to edit the close code field on my change request form if user have only the ITIL role.

[dhineshkumar]

Hi Experts 

I want to edit the close code field on my change request form if user have only the ITIL role and change request state is closed.

Thank you.

[Harsh_Deep]

Hello @dhineshkumar 

Do you want to make close code field editable or you want to do auto filled these fields using Business Rule ?

[Sandeep Rajput]

@dhineshkumar You can choose to create a field level write ACL on Change request table as follows.

This will only allow ITIL users to update close codes when the state is closed.

Hope this helps.

[dhineshkumar]

@Sandeep Rajput 
Thanks let me work on this.