i want to increase the length of the additional comment field on survey .

Abhilasha G T
Tera Contributor

‎06-19-2025 05:09 AM - edited ‎06-19-2025 05:19 AM

hi Team,

I want to increase the length of the additional comment field on survey.

in the table asmt_metric.LIST

AbhilashaGT_1-1750334871588.png

AbhilashaGT_2-1750334909871.png

how to achieve this.

 

Regards,

Abhilasha G T

 

 

 

 

 

0 Helpfuls
  • 415 Views
9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-19-2025 05:14 AM

Hi @Abhilasha G T 

How are you designing this survey? Is there a way to allow additional comments and possibly increase its length?

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Abhilasha G T
Tera Contributor
In response to Dr Atul G- LNG

‎06-19-2025 06:40 AM

Hi, AG

survey is designing as per OOB only, based on the requirement .I didn't find any other option to increase the length, as i posted the screenshot, i can see the multiline, single line option in the string.

 

Length needs to extend, not the width, is there any other way.

 

Regards,

Abhilasha G T

0 Helpfuls

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Abhilasha G T

‎06-19-2025 06:42 AM

Hi @Abhilasha G T 

There is no way to increase the width, it s OOTB only

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Ankur Bawiskar
Tera Patron
Tera Patron

‎06-19-2025 05:15 AM

@Abhilasha G T 

it's a question in the survey.

what length it's accepting now? max characters?

I believe it's 1000.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
0 Helpfuls