I want to preserve a group in Sub-PROD instances

[Nishant Kumar5]

I have a group of certain people in sub-prod instances, I want preserve it along with the users and roles of the group. The users and roles are available in PROD also but not the group. Does creating a data preserver only for the group will work?

[Mark Roethof]

Hi there,

"Does creating a data preserver only for the group will work?"

No, it doesn't. Or theoretically the group will be preserved, though the members won't! So you would need to consider also preserver the Group Members.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[Nishant Kumar5]

The members and roles are present in PROD instance too. So I think the member will be preserved, right?

[Mark Roethof]

If the records have the same sys_id, then yes.

Though just to be sure: I mean the Group Member record, not the User record.

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

---

LinkedIn
Community article, blog, video list

[Community Alums]

Hi @Nishant Kumar ,

You will have to create 2 data preserver , one for the group and another for the group members.

This concept can be more understood by this example: when you move the update sets for a group, it never takes care of the group members but moves the group itself to the next instance using update set.

Similarly, Group and group members are treated as 2 different entities while preserving.

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep