I have Created "Send Survey" Button Incident form and set condition as you can see below screenshot. But here I'm trying to trigger survey manually so I mad trigger condition false. Survey has to triggered when I click on "Send Survey" button on inc...
I am looking to create a Change calendar/schedule which combines three areas; the actual Change calendar/schedule view but also want to be able view the blackout windows and maintenance window on the calendar/schedule. I was thinking this could possi...
Hello Experts, In my instance one of BR there is condition 'current.watch_list.changes() && !current.comments.changes()'I understand that changes() is GlideElement method.I want to know what is the meaning of !current.comments.changes() Does it mean...
Hi Friends, I have a reqirement like populating 4 list collectors based on reference field. There is mapping b/w refrence field and list collector table. Here my requiremnt is how to arrange 4 list collector values in alphabetical order. Variable at...
Hi Friends, I have business rule on update on change rquest,which checks for the check box selected.If check box is selected, it will throw error message with hyperlink. This hyperlink redirects to some catalog item form.Here i want to set catalog va...
I want to set today's date in one of the date field. I know through script. But I don't want to use script as It is works for number field in Incident Table. ex Javascript:getNextObjNumberPadded(); is there any logic to do in table configuration for...
I have two reports currently, one querying sc_req_item, the other querying sysapprova;_group but I want to present the data all in one report. Is this possible? Criteria for sysapproval_group report is "Assignment group.Name starts with "stringA"" a...
In the Change request normal work modifications were made to skip the Schedule state and move to Implement. Everything is working and progressing and noticed that the Actual Start and End dates are not updating as they should. I need help to find whe...
Hi, Need working example of html//<sp-editable-field editable-by-user="data.isLoggedInUsersProfile" table="sys_user" table-id="data.sysUserID" field-model="data.sysUserModel.department"on-change="onChangeCompany" on-submit="onSubmitCompany">...
Hi, please assist with the below script. I tried the below code it closes changes that are new. I want to close changes that are in 'scheduled' ,'implement' and 'review' state where the planned implementation date is older than 30 days and the relat...
This is what i see when i click on the category reference icon How do i get the category picker like below to pop up?
Hi All, I am having a requirement to map the string field named 'manufacturer' from import set table to reference field named 'u_manufacturer' on custom table using transform map. And 'u_manufacturer' having reference to the table named 'u_company'...
I made an ATF test where I submit the incident with a Record Producer and use the 'Validate Outbound Email Generated by Notification' test to see if the notification has been sent to the user. As a Source Notification I take document_id submitted fro...
What is the difference between cmdb and cmdb_ci. The definitions in docs dint help me to understand. Looking forward with examples. Cheers NK
Hi, I am looking to activate 'IntegrationHub ETL' but its not found anywhere. https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration-management/concept/integrationhub-etl.html#integrationhub-etl
