Trying to add fields to incident form in workspace using Form Designer, receiving error.

[Pachee Yang]

Receiving error when trying to add fields to incident form in Agent Workspace through form designer.

Invalid action: sections without title cannot be added to the inherited sections from default view. 

How do I add the fields I need to the incident form within Agent Workspace? 

See attachment. 

[Boyan1 · Accepted solution]

Hello, 

You can do this via form layout. You can access it directly from Agent Workspace

Best regards,

Boyan