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I would like to know how to pull Transactional level details for integration hub license consumption

avinashnk
Tera Contributor

We would like to understand how to retrieve transaction-level details for Integration Hub license consumption in ServiceNow. Specifically, we need a report that shows:

  • The total number of API requests made.
  • The number of Integration Hub transactions/tokens consumed by each API request.
  • Transaction-level details, including when the request was made, the integration or flow that triggered it, and the corresponding token consumption.

Our objective is to accurately track Integration Hub license usage, identify which integrations are consuming the most tokens, and monitor overall API transaction consumption for reporting and capacity planning.

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@avinashnk 

there is out of the box usage dashboard but I don't think you will get some report that maps every API request to the exact number of Integration Hub tokens consumed by that one request in a fully transaction-by-transaction audit view.

check below links

Integration Hub usage and subscription 

Monitor inbound API integration usage 

Integration Hub Usage Dashboard 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@avinashnk 

Thank you for marking my response as helpful.

Just following up to see whether my suggested links worked for you.

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader