I would like to specify the execution time for the catalog task.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
If I want to control the execution time of a Request item, is it possible to create a flow where the catalog task is executed at the date and time entered in the request form? Please tell me how to do it.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday - last edited yesterday
There is a wait duration in flow designer, did you try that?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday - last edited yesterday
Hi @ayano ,
By adding a field of type date/Time on the request item form, you can create a flow on the table and set the trigger condition to when the record is created.
Add the Wait for a Duration Wait for a duration flow logic action and set the condition to that date/Time type field.
Then add actions to create Catalog task
and test it.
If my response helped, please mark it as the accepted solution so others can benefit as well.
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
So you want the catalog task to be created when particular date or date/time reaches?
I already shared solution in your last week's question, seems it got missed from you
Is it possible to schedule the catalog tasks under the request item for execution?
sharing here again
Flow Designer : Making the flow wait until a specific date time based on a catalog variable
Wait for a date to start tasks using flow designer.
💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
yesterday
You could also define SLAs on SCTASKs accordingly.