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I would like to specify the execution time for the catalog task.

ayano
Giga Guru

If I want to control the execution time of a Request item, is it possible to create a flow where the catalog task is executed at the date and time entered in the request form? Please tell me how to do it.

4 REPLIES 4

RaghavSh
Kilo Patron

There is a wait duration in flow designer, did you try that?


Raghav
MVP 2023
LinkedIn

M Iftikhar
Giga Sage

Hi @ayano ,

 

By adding a field of type date/Time on the request item form, you can create a flow on the table and set the trigger condition to when the record is created.

Add the Wait for a Duration Wait for a duration flow logic action and set the condition to that date/Time type field.

Then add actions to create Catalog task

and test it.

 

If my response helped, please mark it as the accepted solution so others can benefit as well. 

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.

Ankur Bawiskar
Tera Patron
Tera Patron

@ayano 

So you want the catalog task to be created when particular date or date/time reaches?

I already shared solution in your last week's question, seems it got missed from you

Is it possible to schedule the catalog tasks under the request item for execution? 

sharing here again

Flow Designer : Making the flow wait until a specific date time based on a catalog variable 

Wait for a date to start tasks using flow designer. 

💡 If my response helped, please mark it as correct ✔️ and close the thread 🔒 — this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Alp Utku
Mega Sage

You could also define SLAs on SCTASKs accordingly.