- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2025 11:34 PM
If any group is not having user then for group approval then workflow need to stuck over their but it is approving my request directly
can you please help me in this scenario ....
I am using advance option to assign group using this script
Chandan
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2025 11:44 PM
it's OOTB behavior, if group has no members it will auto approve
Why your group has no members? Ideally this should not happen in PROD
Check with your customer what should happen if group has no member
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-21-2025 11:44 PM
it's OOTB behavior, if group has no members it will auto approve
Why your group has no members? Ideally this should not happen in PROD
Check with your customer what should happen if group has no member
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-22-2025 01:50 AM
@Ankur Bawiskar
Sure I'll check with process team and work accordingly.
Thank you for help, appreciated
Chandan
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 weeks ago - last edited 2 weeks ago
The default conditions for an approval task are either approved or rejected
When you check the condition for approved (Related Link on the activity form), it also includes skipped
If you remove that part of the condition and add that to a new condition for Skipped, you can use that exit point for your flow and handle it accordingly
If you want to make this a default situation, go to the wf_condition_default table and edit the existing record as mentioned and create a new one for Skipped