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05-21-2025 11:34 PM
If any group is not having user then for group approval then workflow need to stuck over their but it is approving my request directly
can you please help me in this scenario ....
I am using advance option to assign group using this script
Chandan
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05-21-2025 11:44 PM
it's OOTB behavior, if group has no members it will auto approve
Why your group has no members? Ideally this should not happen in PROD
Check with your customer what should happen if group has no member
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-21-2025 11:44 PM
it's OOTB behavior, if group has no members it will auto approve
Why your group has no members? Ideally this should not happen in PROD
Check with your customer what should happen if group has no member
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-22-2025 01:50 AM
@Ankur Bawiskar
Sure I'll check with process team and work accordingly.
Thank you for help, appreciated
Chandan