If logged user is from USA or Canada the catalog form need to change.
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10-30-2023 04:19 AM
Hi folks
i have requirement
If the user is from US or Canada, the users should be able to order A new Line A new Device If the user is from rest of the countries, the Request Type should be defaulted to "New Line" and should be read-only. servicenow catalog item?
I tired the script its not fully working
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10-30-2023 05:23 AM
why not use onChange client script + GlideAjax?
Also store the country in system property and do the comparison in script include to make it dynamic
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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10-30-2023 09:15 AM
can you give some example script for that
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10-30-2023 09:32 AM
can you give some example script for that script include